Privacy Policy
Privacy Policy – RomfordGold
Effective Date: 09-29-2025
At RomfordGold, your privacy is our priority. We are committed to protecting your personal information and ensuring that your experience with us is safe, transparent, and secure. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
When you interact with RomfordGold, we may collect the following types of information:
- Personal Information: Name, phone number, email address, and postal address when you contact us or request a quote.
- Transaction Details: Information about the gold, silver, or other items you sell to us, including weight, carat, and valuation.
- Payment Information: Bank details (for direct transfers) or other payment details necessary to complete transactions.
- Website Usage Data: IP address, browser type, device information, and cookies to improve your browsing experience.
2. How We Use Your Information
We use the information collected to:
- Provide accurate valuations and process your transactions.
- Communicate with you regarding quotes, payments, or support inquiries.
- Improve our website, services, and customer experience.
- Comply with UK legal and financial regulations, including anti-money laundering laws.
3. Sharing of Information
We do not sell or rent your personal data to third parties. We may only share your information in the following cases:
- With trusted service providers who assist us in operating our business (e.g., payment processors, couriers).
- When required by UK law, regulation, or legal process.
- To protect the rights, property, or safety of RomfordGold, our customers, or the public.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, track website performance, and provide relevant marketing. You can control or disable cookies in your browser settings.
5. Data Security
We use industry-standard security measures to safeguard your personal data. All sensitive information, including payment details, is encrypted and stored securely.
6. Your Rights
As a UK resident, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal information (subject to legal and regulatory obligations).
- Opt out of marketing communications at any time.
To exercise your rights, contact us at bleesgold@gmail.com.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with UK laws and regulations.
8. Third-Party Links
Our website may contain links to external websites. Please note that RomfordGold is not responsible for the privacy practices or content of third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: